FAQs

Are you ISO certified?

Air Squared’s quality system is ISO 9001:2008 certified.

Our formal quality program requires compliance to all customer needs and requirements in the area of product and service satisfaction. We understand some applications and markets require conformance to additional certifications – contact a Sales Representative to discuss your requirements in detail.

Are you looking for distribution partners or sales representation?

Air Squared currently has no plan to add distribution partners or external sales representation.

Do you have a distributor in my area?

Air Squared does not currently offer products through any distribution networks.

Given the specialized nature of scroll technology, we only sell products direct to OEM customers from our facilities in Broomfield, CO, USA. You can work directly with a Sales Representative to review requirements, select an appropriate solution, and arrange purchase.If you do not have a Sales Representative, start with our Application Assistant or contact Sales directly. Application Assistant

Do you have a Sales Representative in my area?

Air Squared does not currently have regional Sales Representatives.

Products are sold direct to OEM customers from our facilities in Broomfield, CO, USA. You can work with a Sales Representative to review requirements, select an appropriate solution, and arrange purchases.If you do not have a Sales Representative, start with our Application Assistant or contact Sales directly. Application Assistant

Do you sell sample units?

Qualified customers can purchase sample unit(s) through their Sales Representative.

If you do not have a Sales Representative, start with our Application Assistant or contact Sales directly. Application Assistant

How do we purchase a unit?

Qualified customers can purchase sample unit(s) through their Sales Representative.

If you do not have a Sales Representative, start with our Application Assistant or contact Sales directly. Application Assistant

Is our purchase order taxable?

Most domestic orders are not subject to sales tax.

Sales tax only applies to product(s) that ship inside Colorado, USA.

  • Services, such as non-recurring engineering (NRE), are not subject to sales tax.
  • Product(s) that ship outside of Colorado, USA are not subject to sales tax.
  • Tax exempt organizations are not subject to sales tax. Tax exempt organizations that order a product(s) shipped within Colorado, USA must provide a sales tax license with their purchase order(s).
  • Product(s) for resale are not subject to sales tax. Resellers that order a product(s) shipped within Colorado, USA must provide a sales tax license and indicate the product(s) is intended for resale on their purchase order(s).

Where do we send a purchase order?

Purchase orders are sent directly to your Sales Representative.

If you do not have a Sales Representative, start with our Application Assistant or contact Sales directly.

Application Assistant

Where do we send an invoice?

Questions related to new or open invoices should be directed to Accounts Payable.

Contact Accounts Payable at +1 (303) 466-2669 or ap@airsquared.com.

Do your products have a CE marking?

Most Air Squared products do not have a CE conformity marking.

Our products are primarily designed for OEMs and not intended for end users. As most OEM systems already require CE marking, conformity specific to an Air Squared product is generally not required.OEM customers that require conformity specific to an Air Squared product should contact their Sales Representative.

In which direction does the motor rotate?

Looking at the face of the unit, the motor shaft for scroll compressors and scroll vacuum pumps rotates clockwise.

Where are the compressor inlet and discharge port?

Most scroll compressors have a discharge port centered on the face of the unit, with the inlet port positioned near the periphery.

Where can we find an operation manual?

Air Squared does not provide operation manuals for most products.

Given the specialized nature of our scroll products, Air Squared works directly with OEM customers to install, operate, test, evaluate, and service products. Customers who require an operation manual should contact their Sales Representative.If you do not have a Sales Representative, start with our Application Assistant or contact Sales directly. Application Assistant

Do your products have a CE marking?

Most Air Squared products do not have a CE conformity marking.

Our products are primarily designed for OEMs and not intended for end users. As most OEM systems already require CE marking, conformity specific to an Air Squared product is generally not required.OEM customers that require conformity specific to an Air Squared product should contact their Sales Representative.

In which direction does the motor rotate?

Looking at the face of the unit, the motor shaft for scroll compressors and scroll vacuum pumps rotates clockwise.

Where are the pump inlet and discharge port?

Most scroll vacuum pumps have a discharge port centered on the face of the unit, with the inlet port positioned near the periphery.

Where can we find an operation manual?

Air Squared does not provide operation manuals for most products.

Given the specialized nature of our scroll products, Air Squared works directly with OEM customers to install, operate, test, evaluate, and service products. Customers who require an operation manual should contact their Sales Representative.If you do not have a Sales Representative, start with our Application Assistant or contact Sales directly. Application Assistant

Do your expanders require lubricant?

Air Squared expanders can be operated either oil-free or with lubricant.

Most expanders are designed to operate oil-free, yet semi-hermetic sealing features common to all expander models make them suitable for lubricated operation as well.In most cases, if the application allows for lubrication, it should be used. Lubrication offers a ~12% efficiency increase and extends product life.

Do your products have a CE marking?

Most Air Squared products do not have a CE conformity marking.

Our products are primarily designed for OEMs and not intended for end users. As most OEM systems already require CE marking, conformity specific to an Air Squared product is generally not required.OEM customers that require conformity specific to an Air Squared product should contact their Sales Representative.

How do we operate with lubrication?

A lubricant is simply circulated through the expander with your working fluid.

Air Squared recommends approximately 5% (by mass) for lubricated operation. Most synthentic polyolester (POE) refrigeration lubricants should be acceptable. However, the following brand is recommended: Emkarate RL 32H – Synthentic Polyolester Refrigeration LubricantSlowly inject the lubricant with inlet gas. If concerned about oil damaging components downstream, use an oil separator and sight gauge at the drainage plug in the bottom of the expander housing. If significant pooling occurs, the drainage plug can be used to drain. An oil pump can also be integrated to recirculate oil from the drainage plug to the expander inlet.

In which direction does the generator rotate?

Looking at the face of the unit, the generator for scroll expanders rotates counterclockwise.

Where are the expander inlet and discharge port?

Most scroll expanders have an inlet port centered on the face of the unit, with the discharge port positioned near the periphery.

Where can we find an operation manual?

Air Squared does not provide operation manuals for most products.

Given the specialized nature of our scroll products, Air Squared works directly with OEM customers to install, operate, test, evaluate, and service products. Customers who require an operation manual should contact their Sales Representative.If you do not have a Sales Representative, start with our Application Assistant or contact Sales directly. Application Assistant

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